Introduction

Welcome to LinseedFabric. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit or make a purchase from linseedfabric.com (the “Site”) and when you use our services across categories such as Bedding, Sheets, Clothing and Accessories, Table, Runners, Tablecloths, Pillows, Throws, Decor, Decorative Pillows, Pillow Covers & Shams, Duvet Covers and Bed Skirts, Pet Beds & Accessories, Pillow Cases, Home Decor, Rugs, Accessories, Furniture, Benches and Ottomans. By using our Site, you agree to the practices described in this policy.

Data Collection

We collect several types of information to operate our services and improve your experience:

• Personal information you provide: When you create an account, place an order, or contact us, we may collect your name, email address, shipping and billing addresses, phone number, and payment details (processed by our payment processors).
• Account and profile data: Information you provide to create or update your account profile, including preferences and communications selections.
• Transaction and order data: Details about the products you purchase, returns, exchanges, and orders’ status.
• Browsing and usage data: Information about how you interact with the Site, such as pages visited, time spent, search queries, items viewed, and device information (IP address, browser type, operating system).
• Location data: We may derive approximate location from your IP address or explicit consent for features that require location information.
• Cookies and similar technologies: We use cookies and web beacons to analyze trends, administer the Site, track users’ movements around the Site, and collect information about user preferences.

We collect data directly from you, automatically as you navigate the Site, and from third parties as described below.

Usage of Information

We use the collected information to provide, maintain, and improve our services, including:

• Processing and fulfilling orders, including payment processing and shipping.
• Communicating with you about orders, product updates, promotions, and support requests.
• Personalizing your shopping experience by recommending products based on your interests and past activity.
• Analyzing site usage and performance to enhance features, content, and security.
• Preventing fraud, unauthorized access, and other security issues.
• Complying with legal obligations and resolving disputes.

Data Protection & Security

We implement a variety of administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption of data in transit using TLS (HTTPS) and encryption of sensitive data at rest where feasible.
• Secure storage and access controls for personal information, including role-based access for employees and contractors.
• Regular security assessments, vulnerability testing, and monitoring for suspicious activity.
• Protection against common web threats through firewall protections, secure coding practices, and incident response planning.
• Policy-based data retention and procedures for secure deletion when data is no longer needed or upon request where required by law.

While no system is completely secure, we employ industry-standard measures to reduce risks and protect your information. You can help by keeping your account credentials confidential and reporting any suspicious activity.

User Rights & Contact Information

You have rights regarding your personal data, including:

• Access: You may access the personal data we hold about you in your account settings or by contacting us.
• Correction: You can update or correct your information.
• Deletion: You may request deletion of your account and personal data, subject to applicable legal obligations.
• Data Portability: You may request a portable copy of your personal data where applicable.
• Objection/Restriction: You may request restriction of processing or object to certain processing activities such as marketing communications.

To exercise these rights or if you have privacy concerns, please contact LinseedFabric using the information below. We will respond in accordance with applicable laws and within a timeframe appropriate to the request.

Contact Information

LinseedFabric Privacy Office
linseedfabric.com
Email: privacy@linseedfabric.com

If you are a resident of the European Economic Area (EEA) and have concerns about our processing of your personal data, you may also contact your local data protection authority.