Support

Frequently Asked Questions

Frequently Asked Questions

What products and services does Linseed Fabric offer?

Linseed Fabric provides a curated range of home textiles and décor, including Bedding, Sheets, Clothing and Accessories, Table items (Table, Runners, Tablecloths), Pillows (Decorative Pillows, Pillow Covers & Shams, Pillow Cases), Duvet Covers and Bed Skirts, Pet Beds & Accessories, Home Decor, Rugs, Accessories, and Furniture such as Benches and Ottomans. We focus on quality materials, thoughtful design, and durable craftsmanship.

What materials do you use for your bedding and home textiles?

We source premium textiles such as cotton, linen, and blended fabrics that offer softness, breathability, and durability. Specific materials vary by product line, and each item includes a detailed materials description on its product page.

How long does shipping take?

Standard processing typically takes 1–3 business days after an order is placed. Shipping times depend on your location and chosen service. See the checkout page for estimated delivery times and options.

What is your return and exchange policy?

We offer a 30-day return window on eligible items in new, unused condition with original packaging. Personalized or made-to-order items may have different terms. To start a return, please contact our support team with your order number.

How do I care for my Linseed Fabric products?

Care instructions vary by product. Most bedding and textiles are machine washable with mild detergent. Tumble dry on low or line dry as recommended on the product label. For specific care guidelines, refer to the care section on each product page.

Do you offer custom or size-specific options?

Yes, we offer a range of sizes and, where applicable, customization options for certain items such as bedding ensembles and home décor pieces. Availability and lead times vary by product. Please consult the product page or contact us for customization inquiries.

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment options. Some regions may support additional methods at checkout. All payments are processed securely.

Do you offer gift cards?

Yes, Linseed Fabric offers digital gift cards that can be purchased and redeemed online. Gift cards are delivered via email and can be used toward any eligible product in our store.

How can I contact customer support?

You can reach our customer support team via email at support@linseedfabric.com or through the contact form on our website. We aim to respond within 1–2 business days.

Are Linseed Fabric products cruelty-free and sustainably sourced?

We are committed to responsible sourcing and ethical production. We strive to work with suppliers who follow sustainable practices and uphold humane standards. Product pages provide material details and information about sustainability where available.

How do I track my order?

Once your order ships, you will receive a tracking number by email. You can use it to monitor delivery progress via the carrier’s tracking system, or access order status in your Linseed Fabric account.

Do you ship internationally?

We offer international shipping to many countries. Shipping availability and rates vary by destination. Please enter your address at checkout to view applicable options.

What if I received a damaged or incorrect item?

If you received a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item. We will arrange a replacement or refund as appropriate.

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